Unify Sales, Quotes, Field and ERP on One Backbone
From lead & pipeline to B2B quote/contract engine, ERP sync, field activities and audit logs—manage the full customer lifecycle from one center.
(No middlemen — talk directly with the technical team)
Why standard CRMs fail B2B operations
- Scattered customer memory: meetings, quotes and service history stay in email/Excel—no single source of truth.
- ERP ↔ CRM disconnect: orders, stock and invoices never reach CRM; sales works blind.
- Manual quote processes: B2B quotes and contracts live in Word; approvals and version control disappear.
- Field & HQ disconnect: visits and service activities reach HQ late—or never get logged.
“If CRM ends at sales, the business is flying blind.”
Hades: B2B Operational CRM
We turn CRM into more than a sales tool—an operations backbone connecting quotes, contracts, ERP, field work and omnichannel communication.
Bi-Directional Integration
Traceable Memory
Operational CRM Modules
Lead & Pipeline Engine
Manage leads, opportunities and pipeline stages for B2B sales cycles.
B2B Quote & Contract Engine
Run quote templates, pricing, approval flows and contract versions in one engine.
ERP Integration
Bi-directionally sync customers, orders, stock and invoices with ERP.
Field & Service Activity Tracking
Connect field visits, service work orders and mobile activity logs to HQ.
Audit Log & RBAC Customer Memory
Know who changed what and when; keep an auditable customer memory with RBAC.
B2B CRM Use Cases
Your Advantage: Operational Clarity
Single Source of Truth
Customer, quote, order and field history unite on one backbone.
End-to-End ERP Flow
Processes move from sales to invoice without breaks.
Auditable Governance
Audit logs and RBAC deliver compliance, security and accountability.
How We Integrate
- 01
Needs Analysis & Process Mapping
- 02
Module & ERP Integration Design
- 03
Pilot, Data Migration & Quote Engine
- 04
Rollout, Field Mobile & Training
Frequently Asked Questions
Will the CRM integrate with our existing ERP?↓
Yes. We design API/ETL-based bi-directional integration for customers, products, stock, orders and invoices so CRM and ERP stay in sync.
Do you support B2B quote templates and approval flows?↓
Yes. Line items, multilingual templates, approval chains, versioning and contract outputs are managed in the B2B quote & contract engine.
How do you handle privacy / KVKK compliance?↓
RBAC, audit logs, retention policies and field-level masking where needed keep personal data processing controlled and traceable.
Can field teams access the system on mobile?↓
Yes. Field visits, service activities and work orders sync to HQ through mobile-friendly interfaces in near real time.
Can we migrate data from our old CRM?↓
Yes. We plan migration for customers, leads, opportunities and interaction history with validation and a controlled cutover.
- Pipeline
- Quotes
- ERP Sync
Turn Your CRM Into a B2B Operations Backbone
Or message us directly on WhatsApp →Select your pipeline, quote/contract, ERP integration, field activity and audit needs; our team will prepare your operational CRM roadmap.
Service context: Operational CRM
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Admin Panels
Design enterprise authorization, RBAC, dynamic configuration, and centralized system admin panels.
Android & iOS App Development
Design and ship native Kotlin/Swift or React Native/Flutter apps integrated with ERP, CRM, MES and secure enterprise backends.